05 Apr Jeff Bezos of Amazon the top CEO due to… metrics?
“Bezos is its billionaire enforcer, the guardian of what he calls the “culture of metrics” that tries to give [the customer] a loud, clear voice. Amazon tracks its performance against about 500 measurable goals. Nearly 80% relate to customer objectives. ”
Read the full article at Forbes, here. Inside Amazon’s Idea Machine: How Bezos Decodes The Customer
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